Battery Draining Fast
Malware runs quietly in the background, keeping your processor busy and burning through battery life far faster than normal — even when you are not actively using the phone.
Virus & Malware Removal for Android & iPhone
Remove Malware From Your Android or iPhone
Is your phone draining its battery in hours, running unusually hot, or showing pop-ups you never asked for? These are common warning signs that something unwanted has taken hold of your device.
Computer Medix helps identify and remove malicious apps, adware, and unauthorized software from both Android phones and iPhones, then walks you through steps to keep your device secure.
- Remove malicious apps, adware, and spyware from Android phones
- Identify and remove unauthorized profiles or MDM settings on iPhones
- Factory reset guidance when needed, with data backup advice first
- Tips to avoid re-infection: app store safety and permission hygiene
We handle software & malware issues on both Android and iPhone — we do not perform hardware repairs on phones.
Fast, professional cleanup of infected phones.
Signs Your Phone May Be Infected
Phone malware is designed to stay hidden, but there are warning signs you should not ignore.
Unexpected Data Usage
Spyware and adware often send information back to remote servers. If your monthly data usage has spiked without a clear reason, unwanted software may be to blame.
Pop-Ups & Browser Redirects
Constant pop-up ads appearing outside of apps, or your browser being redirected to unfamiliar sites, are classic signs of adware or a browser hijack on your device.
Unknown or Unwanted Apps
Apps you never downloaded appearing on your home screen or in your app list are a strong sign something has been installed without your knowledge or consent.
Overheating
A phone that runs hot even during light use — browsing, texting, or sitting idle — may have malware running constant background processes that push the hardware hard.
Account or Password Problems
Unexpected password reset emails, unfamiliar logins on your accounts, or contacts receiving messages you did not send can indicate credential-stealing malware is active.
How Computer Medix Helps
We do more than just delete one app — we investigate, clean, and help secure your phone.
Thorough App & System Scan
We review your installed apps, app permissions, running processes, and system settings to identify anything suspicious or out of place before we remove it.
Malicious App Removal
Once identified, we safely uninstall harmful, unwanted, or deceptive apps and clear any residual files or settings left behind by the offending software.
iPhone Profile Inspection
iPhones can be compromised through unauthorized MDM or configuration profiles. We check for and remove any profiles that should not be on your device.
Factory Reset with Data Backup
When an infection is severe, a clean reset is the most reliable fix. We walk you through backing up your photos and contacts first so nothing important is lost.
Protect Your Accounts
We help you change critical passwords, review account activity, and set up two-factor authentication so compromised credentials cannot continue to be used.
Local, In-Person Service
Bring your phone in and we will handle it here — no shipping to a distant repair center, no waiting weeks. Work is done locally by our own technicians.
Think Your Phone May Be Infected?
Do not wait until your accounts are compromised or your data is gone. Call 724-863-1989 or visit our Contact / Hours / Directions page to schedule phone malware removal.